Refund & Cancellation Policy

Refund Eligibility

  • • Within 7 days if no credits used
  • • Technical issues we can't fix
  • • Accidental duplicate purchase within 24 hours

No Refunds For

  • ❌ Already used credits
  • ❌ Changed your mind after using
  • ❌ Coursera account issues
  • ❌ After 7 days (if credits used)

How to Cancel

Email us at extex@tuta.io with your activation ID.

✅ Quick Summary

  • 7-Day Window: Full refund within 7 days if no credits used
  • Technical Issues: Refund if we can't fix bugs
  • No Partial Refunds: Once credits used, no refunds for unused portion
  • Cancel Anytime: Cancel subscription anytime (no future charges)
  • Processing Time: Refunds processed within 1 day
  • Contact First: Always email us before chargebacks

Contact

📧 extex@tuta.io